Return Policy
Our Commitment to Quality and Artistic Craftsmanship
Learn about our dedication to creating unique handmade products, reflecting the passion and skill of our artisans, and our promise to deliver exceptional customer experiences.
What is your return policy?
Find clear answers about returns and exchanges for our handmade artisan products, ensuring a smooth shopping experience.
WEARABLE ART CLOTHING PIECES
Each piece in our collection is made-to-order and features original artwork, making it uniquely yours. Because our garments are printed and shipped on demand from our partners in the UK and Canada, we are unable to accept returns or exchanges unless the item arrives damaged or defective.
Please double-check your size and order details before purchasing. If your item arrives with a defect or damage, contact us within 7 days of delivery with photos, and we’ll be happy to assist with a replacement.
Thank you for supporting independent art and mindful fashion.
canvases AND PRINTS
The materials we use are guaranteed to last over 100 years. As a result, we can offer a lifetime guarantee for our canvases. However, if the canvas or print should be damaged upon arrival, please contact us within 7 days with pictures and descriptions of the damage. We will send out a replacement as soon as possible.
However, our quality guarantee cannot cover dissatisfaction.
ALL OTHER GOODS
Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product is received.
Are custom or handmade items eligible for return?
Handmade items can be returned within 7 days only if they arrive damaged or defective.
How do I start a return?
Contact our friendly support team at dresseduphippy@gmail.com to initiate your return and receive instructions.
Do I have to pay for return shipping?
Return shipping costs are the customer’s responsibility.
Understand Our Return Policy
Learn about how returns are handled for our handmade artisan pieces.
Return Eligibility
Items must be unused and in original condition to qualify for return.
Return Timeframe
Returns are accepted within 7 days of delivery date.
Refund Process
Refunds are issued after we inspect the returned items carefully.
Exceptions
Custom orders and personalized items are non-returnable.
Review Our Return Policy with Confidence
Learn how to return your handmade treasures smoothly and easily.
- Handcrafted Quality Guarantee
- Return Eligibility Criteria
- Simple Return Process
- Refund and Exchange Options
- Customer Support Assistance
